Beginning June 1, we are excited to offer a new patient portal experience to all our patients – healow.
HealowTM is a sophisticated patient portal tool that allows you to view your health records, interact with your provider, request prescription refills, set up appointments, and much more. You can access it from your computer or download their dynamic mobile app.
You will be invited to join our new healow patient portal via email. If you are having trouble accessing your healow account or haven’t received an invitation to our new portal, please either call our office 1.866.468.6242 or fill out an online contact form.
We’re happy to help.
FAQs
A. Yes! All your information will securely transfer to the new patient portal platform. You do not have to take any action.
A. Yes! Our team will be sending electronic invitations to all our current patients inviting them to access our new healow patient portal. Keep a look out for an email from eCW Patient Portal (no-reply@eclinicalmail.com). We encourage you to log in and activate your account early, so all its features are available to you when you need them.
A. Yes! With the healow patient portal and mobile app, you’ll be able to message your provider, view your medical records, request an appointment, and so much more. We’re really excited to offer you this upgraded experience.
The healow™ help center website is a great resource! It has step-by-step instructions for how to use all the many features on both its web-based and mobile app sites. If you still have questions, our team is always happy to help. You can give us a call or use our website contact form.
Need additional help? Contact us